It's probably the most popular resolutions of the new year, losing weight. For many in order to keep that resolution, it means joining a gym, but if you’re working to shed some pounds at a local workout facility, the Better Business Bureau recommends asking ten questions before signing on the dotted line and handing over the cash.
Just in 2009, the BBB received 7,787 complaints about gyms and health clubs. That number put the industry in the top 20 for most complained about businesses. Not only does the BBB receive a lot of complaints about gyms, but complaints increased by 21 percent in 2009 over the previous year.